Caroline Michel (Select) followed the training on client focus to make sure she is up to speed with her internal and external clients.
“At Select client focus plays a crucial role. As well for internal as external clients. I found the training very interesting.
Most of the information was common knowledge but still came in handy to be kept top of mind. Nevertheless I picked up some tips & tricks and interesting facts.
I even used already one of them. When an agreement is made, I clearly summarize what has been discussed so that everyone has the same takeaways from the conversation.
Maybe it would be nice to discuss experiences on this subject with colleagues to keep it top of mind after the training.”
Publicatie datum: 28 juni 2020